Siltworm | Managing Partner
My partners and I read Traction and loved it. We thought we could self-implement by just following the simple steps. We took what we liked and threw out what we did not. We adapted certain things to make EOS our own. We then hit a rough patch in the business and quickly realized that self-implementation had a fatal flaw. We couldn't see our true selves in the mirror.
We managed to get our heads above water and called Justin Maust for our free 90 minute meeting. Our thinking was worst case, he could come in and take a look under the hood to give us some tips, all at no cost to us. The three of us were about 80% sure we would not pursue an implementer relationship based on the cost.
Within minutes of Justin walking into the room, he had us pegged. He showed us our true selves in the mirror that we could not see before. Egos, no accountability, leading by consensus, etc. With three 33% owners (stallions as Justin likes to call us), everyone had an opinion that they thought was right and no one was happy with the direction we chose.
He quickly showed that he understood us and could offer value in helping us close the gap on where we were vs. where we needed to be. I would say the most important things he provided were:
1) An outside view. We weren't seeing things about ourselves and our relationships, and he gave us a wake up call.
2) Pure EOS. There is no other way to implement. It's an all or nothing thing. With Justin in the background, there was no way around it.
3) He truly cares about us as people. He goes out of his way to meet us in between sessions when we run into problems and really focuses on the people and relational part to make everything else work.
4) Issue Resolution. Before we met with Justin, we never solved issues. We talked about them over and over in circles. We politicked and never resolved anything. We aren't perfect today but Justin showed us how to cut through the garbage and solve a problem.
With the clarity and focus Justin has helped establish, we have had our most successful months ever. We are exceeding sales and profit goals, setting and completing our rocks, and working together as a team better than we ever have. Without Justin, I am convinced we would be in a much worse place today.